HubSpot Ideas

LauraByrne

Country - give choice of IP location or CRM location

When exporting a report of 'opens' for an email,  the country default to IP location.  I.e. if you have 50 opens whom you know are all EMEA clients from different EMEA countries but 5 of them happen to be traveling/visiting another office, their country will default to where they are.  This is understandable in a covid world where people are moving about, but to help if wanting accurate regional/country analysis.
The Suggestion is to give the user an option of  'use country based on IP detection' or 'use country based on CRM record'