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Count Bot Submissions as Conversions

: Idea Submitted
ElenaCovalent
Submitted by on ‎Sep 4, 2019 6:35 PM

Right now if someone comes to a page via an ad and inbounds via a chat bot, they do not count as a conversion. This makes it hard to track true performance of ad campaigns since a chat bot acts as a form.

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1 Reply
mattgeller
Regular Contributor
‎Sep 16, 2019 3:17 PM

This is a must! Right now if a user comes from our Google Ads, hits a landing page, and starts up a bot, that user WILL NOT be attributed to Google Ads, but instead the BOT. The original source should be Google Ads. This is really messing up our ROI tracking and it's basically saying we're getting less ROI per dollar spent.