HubSpot Ideas

basil

Convert Guide Creator Guides to Knowledge Base Articles

We have hundreds of well maintained knowledge base articles. My co-workers refuse to use guide creatore (despite it being an awesome tool) since there is no way of bringing guides into the Knowledge base.

There should be a setting that automatically moves guides into our knowledge base. Or at least support it as Insert/url in the KB article editor.

2 Replies
SeanB_407
Contributor

This would make knowledge based support so much more functional.

JJumatay
Participant

Exactly! We create guides for Knowledge Base articles, and it’s frustrating that HubSpot’s own guide creator lacks a simple way to move them. Other tools, like Scribe, make it easy to embed guides into HubSpot’s Knowledge Base, so this limitation doesn’t make much sense.