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Conversations Inbox - reassociating conversations

This is a suggestion for an improvement for un-spamming genuine messages in the Conversations Inbox tool.

 

HubSpot forms always flag messages as spam and dumps them in the "Filtered" section of the inbox.

 

Unspamming them is a multi-step pain: Disassociate the message with the contact called "noreply@hubspot.com" - then associate them with the correct contact - then mark it as not spam - then deal with the question.

 

To speed the process, could the "Disassociate" button simply become "Re-associate" - and immediately present the dialogue box to enter the correct contact information?

 

(Second suggestion: Have your own support team be able to push support questions through as suggestions Smiley heureux

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