Conversations Inbox Emails to Auto-Recognise Sender's Reply-To Email Address Instead From Address
Hello, (Submitting on behalf of customer)
Currently, the Conversations Inbox takes the from address e.g. firstname.lastname@example.org but the reply-to email address set in those emails are email@example.com. However, HubSpot only recognise the from address and one cannot reply the email directly to firstname.lastname@example.org but one will have to reply to email@example.com.
It will be great if we can detect this and when one clicks on reply, it will reply to the intended recipient (e.g. firstname.lastname@example.org).