HubSpot Ideas

AlexHutson

Conversation Intelligence (CI) with Microsoft Teams

Hi folks!

 

Please could you enable the HubSpot CI tool to work with the Microsoft Teams integration in the same way you have done for Zoom?

 

Thansk

 

Alex

3 Replies
BLaRosa
Contributor

This would be a fantastic value add.

VEmbrechts
Member

Microsoft Teams is the most used corporate virtual meetings platform on the planet.
It doesn't make any sense to me that this integration is not further expanded. 

 

Another possibility could be to allow users to upload any recorded meeting file onto HubSpot and have the possibility to use CI analysis on it. 

 

DCWorld
Member

Having a mechanism to include details from a microsoft teams meeting is vital to our business. We use HubSpot as a single source of truth about our customers and competitor CRMs provide this functionality. Please look to include this as Teams is a key business tool:

  • Used by 91 of the Fortune 100 companies
  • Hosting 2.7 billion minutes of meetings a day
  • With 1 Million organisations using it
  • and 300 million average users in 2023 (similar to Zoom)

The numbers above should help prove a business case as to why this is a feature you need to implement