Generally, activities logged on a deal record will be automatically associated to the record's associated company.
Generally, activities logged on a ticket record will be automatically associated to the record's associated company.
There are a few exceptions to the above. For example, an exception is that emails sent and calls made from any object record will also be associated to the relevant contacts that were being emailed or called.
It would be awesome if we could have a toggle that allows users to be able to toggle automatic association of all activities for the associated contact/ company, or specific associated deals/ tickets.
I don't understand why the configuration you have in "Email Log and Track Settings" doesn't apply to the who platform. For now it is only the add-on you have installed in the email client.
Same problem here... The assumption of 5 associated objects makes no sense at all.
We have a partner sales team where just one single partner can have 100+ contacts and 50+ open deals... When a sales rep creates a meeting with a number of partner representatives it randomly creates deal associations to whatever happens to be the last 5 open deals without any way for us to control it. This creates a lot of work for our sales reps to clean up the mess afterwards. If nothing else, then decreasing the automated association to only the last open deal would be a whole lot more rational solution than 5 latest open deals.
Testing the current beta it seems like it is only available for natively created activities. It would be perfect if we could automate associations for activities logged via API as well, such as notes or observations
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