A widget to search the knowledge base and the ability to list different suggested articles in that widget depending on the URL where it's embedded.
Similar to what was implemented in the idea linked below, but just a simple knowledge look-up (not a live chat) so users always have in-app access to articles. https://community.hubspot.com/t5/HubSpot-Ideas/Web-widget-for-Knowledge-Base-and-Tickets/
This would be useful for two reasons:
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