Contacts created from Organic Search from Unknown keywords (SSL) issue
In the CRM, the organic leads are showing this message which unable us to track where these are coming from. Weh I spoke to HubSpot's support team, explained that essentially, this happens because back in September 2013, Google made a change that encrypts the search results for its users. As a result, web analytics packages, such as HubSpot, cannot identify the keywords that generate organic search traffic from websites. Visits originating from most Google searches are now bucketed under Unknown keywords (SSL) within the Sources tab as outlined here which is the case for this contact.