GDPR Deadline (25th May 2018)

With the deadline approaching, HubSpot has released new features and a playbook to make it easier for you and your team to comply. Please note that while these features live in HubSpot, your legal team is best placed to give you compliance advice for your specific situation.

Contact Token: Hubspot Owner First Name only for HubSpot Sales

When writing email templates to be used both as stand alone emails and in sequences, the Hubspot Owner Contact Token is always first Name and Last name. This is to formal for our companies communication style. Can we have a Hubspot Owner contact token which is first name only in Hubspot Sales? Currently we have to adapt every Hubspot owner contact token in every template and sequence before we send it out. This is very manual and defeats a lot of the core purpose for the templates. Please let me know if you need clarification.

Cheers.

6 Replies
ashot
New Contributor

+1

carlb
New Contributor

This would be very useful. I would imagine this is a relatively trivial addtion (just a couple of extra merge tags) especially since the Hubspot owner name is input as FIRSTNAME and LASTNAME. 

ashot
New Contributor

Anyone at HubSpot reading this?

nickmdclarity
New Contributor

bump

kitebuggy
New Contributor

bump

ilarabinowitz
Regular Contributor

We really need to do this because of this we have to create different templates for each sales rep