HubSpot Ideas

DwiP

Consistency in $ Currency Format

HubSpot supports multiple currency - From United States Dollar, Singapore Dollar, Australian Dollar, etc.

 

At the moment United States Dollar (USD) is displayed as $, whereas Australian Dollar is having the display of AU$, New Zeland Dollar is NZ $ and Singapore Dollar is S$.

 

It would be great if we could create a consistency for US Dollars to be USD$ as the current format for other dollar currency is [Country Code][$]

This would prevent confusion especially when users are having multiple dollar currencies in the portal

 

Dollar.jpg

 

Submitting on behalf of Lauren

12 Replies
LaurenKeane
Participant

Thanks Dwi,

 

We are located in Australia so therefore when we're creating a quote for a US based client it simply shows as $ (as the original currency default for HubSpot is in USD). This is confusing internally and for our clients (they aren't sure if "$" means USD or AUD).

 

Anyone who has a HubSpot account outside of the US who deals in multiple currencies will have the same issue. 

Dostiguy
Member | Gold Partner

I second this.

 

This is extremely confusing for our clients. We are based in Canada and when we create a quote in USD, the format is simply "$" instead of "USD $".

 

This is something we must definetely have control over, or at least, it must be consistent for all currencies as DwIP mentionned

JLee53
Member | Diamond Partner

I second that the country code needs to be next to the dollar symbol. 

Other currencies may have different symbols which are easy to identify. However, in Australia, we use the $ sign as well and this confuses users as they are very familiar with the $ sign being Australian Dollars. 

Isabela_Sun
Member

I strongly second this request! 

SBriggs7
Member

Same issue is coming up for us - we too are based in Australia and not having US $ as a prefix is extremely confusing for our users

KSaito
Member

We are having the same issue. We have customers all over the world and we want to show the country code next to the dollar symbol. We created a custom quote template for each currency to show US$, CA$, etc. in the Line items table to work around the issue but this is not ideal.

smiddy06
Member

Strongly agree that this needs to be added. It is okay for EUR, GBP, etc., but for CAD and USD, it just uses the $, which doesn't help differntiate between the two currencies, which is important for our business. 

tcxen
Contributor | Platinum Partner

Also agree, this is really confusing.

LClover
Member

We have the same issue, this doesnt' work for anyone outside the USD Market. We are Australian based as well and it creates lots of confusion.

CArquette
Member

This seems like an easy fix as the other currencies show next to the $ symbol. Only USD is 'broken'

KWEBER1
Member

We need this too. So frustrating for those not located in the USA. 

SWyrsch
Participant

We need this too. Is there a solution by now, if so please add a link to the solved issue. We have customers who are really confused by this. Please implement the requested change or at the very least provide some feedback. Thank you!