HubSpot Ideas

PalmPeerawich

Conditional logic didn't work when assigning the owner on the assign button.

The Conditional Logic feature did not function as expected when assigning the contact owner.

 

I use Conditional logic for the "contact owner" property that when my manager assigned contact to me he needed to fill in the "reason for assigning" property to log a reason why it was assigned to me.

 

However, On the Contact page, when my manager selects a contact, clicks the assign button, and assigns me as the owner, the Conditional Logic doesn’t seem to work—the "Reason for Assigning" field doesn’t appear.
Assign buttonAssign button

 

Just a note: The "Edit" button works correctly

Edit buttonEdit button

 

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