Conditional Form Notification Based on Field Entry
Requested new feature:
For lead capture forms, under the 'Options' tab you can enter email address for sending notifications to when a form is submitted.
It would be great if we can add conditionality to determine which addresses get the notification based on the submitted fields. For example, if field_1 equals 'John' send notification to address1@email.com and if field_1 not empty send notification to address2@email.com .
I understand this functionality may be doable through workflows, however we would like to skip the workflow process here
These conditional rules on completion not existing is a facepalm for Hubspot. We are having to use other vendors and create numerous workarounds to solve for these common sense form features (conditional redirects, conditional notifications) not existing.
100% needed! Instead, we are having to use way too complicated if/then workflows! This feels like a normal request for webforms, hoping HubSpot adds it soon!
Upvote. I'm creating a quote form for the homepage of a website. One property determines which team should receive the request. I'd like to set up the form notifications conditionally off that property vs creating an email with personalization tokens and a workflow to determine who it goes to.
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