Company duplication prevention

Hi Hubspot! I think a lot of customers would benefit from having some sort of company duplication prevention measures in place. At this moment when a user goes to create a new company and they use a company domain name that is already in the system they're met with a message that says "Gosh, that looks familiar. Did you mean:" and then it gives a some examples. A lot of support reps completely ignore this and create serveral duplicates that fragment conversations and tracking. If there are systems in place to detect that a duplicate is about to be created, it be great if there was an option in company settings to prevent users from creating a duplicate company at all.

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1 Reply
Occasional Contributor

I agree. We just started multiple users and want to prevent multiple people from working on the same account