HubSpot Ideas

slepoidevin

Combine Round Robin and Group Meeting Booking

Looking for a way to for a rep to schedule a meeting while also adding someone (Round Robin) from another group of reps.

When I have an SDR/BDR book a meeting for an AE, they use a Round Robin link, so the availability is the AE's and the meeting gets "assigned to" the AE. This is great because meetings get automatically rotated between our AEs.

 

However, it also creates some issues:

  • The meeting will automatically be set with the AE and not the SDR, so then the SDR needs to have the AE add them manually to the calendar invite (which is a pain)
  • It is possible for the SDR to get double-booked
  • It's also not a great user experience; if an SDR is emailing back and forth with someone and that person books with an AE, then the prospect is confused why they are suddenly now meeting with someone else
4 Replies
philschaben
Member

@ slepoidevin

 

You've struck gold again! How do you not have a standing meeting with the head of product yet?

 

As a Hubspot shareholder, this is concerning...

emilycaplan
Member

Love the idea! Thanks Sylvia for putting this out there.

MLandsteiner
Member

I'm an SDR and I have 2 AEs. I don't want the round robin where it is selects between the 3 of us to host. I want to be on every meeting as a host and then my AEs are assigned every other meeting and have as close to possible 50/50 split. Right now all I'm seeing is 3 way split. I agree with slepoidevin and would like to have it if I'm A and my AEs are B and C it would be A+B or A+C options.

BOConnor
Member

This idea needs to happen, would really make life easier. Round robin between 2 AE's with 1 SDR can't be that hard to do.