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Colour Code Ticket Pipeline

Id love to be able to Colour Code the TIcket Pipeline. We currently use Outlook Mail Colour options to show which stage each conversation was at - as such our Ticket Pipeline does not reflect the current experience. The Deal Pipeline can be colour coded I think the Ticket Pipeline should too.

2 Replies
Pastor
Occasional Contributor

Either in the pipeline or being able to add colours / flags as a different propierty would be helpful for us. You even show colours on the TicketSmiley Tongueriority propierty, but we cannot use it in custom propierties. That would be useful. 

 

piercetyler
New Contributor

Yes, we want the ability to color code tickets by status. We had this feature in our previous ticketing system. Having color-coding helps users quickly identify tickets in the status they are responsible for.