HubSpot Ideas

ZPlatten

Collapse email To and Subject line to allow for more message room

In general the UI for the Conversations inbox needs work.

 

In the mobile app you can only see two lines of email while you're typing to compose a new message. The To, CC, and Subject lines should collapse like in other mobile apps so you have some room to work. 

 

Presently this is really impractical if you need to send more than a sentence or two.

 

You can kind of work around it by backing out of inbox entirely and searching your contact up to send the email out from their contact log, but that's a lot of extra clicks for one measly email. Plus then you have to navigate BACK to inbox if you have further things to do in there. That's 6 extra clicks any time you want to send an email to someone not already in a conversation and then return to your inbox.

 

Also, if you're looking at the inbox there's no way to forward a message. You have to select it, expand it, change the To feild, and then you're back to a really limited typing area.

 

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