Cloning a Deal

[cfleishman]

Need to be able to clone an individual deal. This is helpful for recurring revenue organizations and building MRR. Please! 

Update from @JoeMayall: Due to a technical error on HubSpot’s end, this thread has an inflated upvote count. As of June 10th, 2020, we estimate this thread has around 500 upvotes. I'll continue to update this count as the thread receives upvotes."

[cfleishman]

Hi HubSpot Community,

We’re excited to share that the basic cloning functionality is now live to all! 🎉

To keep the momentum going, please continue the conversation by creating new Idea posts. This will help us capture upvotes on the most popular enhancement requests (such as a workflow action, permissions, and more).

Thank you all for continuing to share your feedback and helping us shape the future of this feature!

[cfleishman]

Hi everyone,

Thank you for the continued discussion on this thread. I’d like to share an update on the enhancements we’ve made to address the most pressing needs.

Enhancements

• Conditional properties are now supported: you can change the deal pipeline or stage during cloning, letting you split deals or tickets at clone time.

• The cloned record now stores the source record’s name and record ID in Record source property 1 and Record source property 2. You can now set up a workflow to create an association between the source and cloned records, then copy any additional properties with the Edit record action.
  

Let’s keep the conversation going—please leave feedback in the in-app survey or in our form here.

Happy cloning!

[cfleishman]

Hi everyone,

Thank your for the contiuned discusssion on this thread. We are tracking each and every single feedback to help shape the future iterations of record cloning. So far, we have heard about a few key recurring themes. 

1. The need to "split deals" by allowing pipeline stage to be change at clone time (and the correct properties cloned depending on the stage)
2. The need for a workflow action to automate the clone action
3. The need to copy all propreties (and exclude some properties as an admin configuration)
4. The need to copy all associations & activities beyond what's been configured in the record creation
5. Auto associating source & cloned record. 
   
   

I'm happy to share that we have made the decision to prioritize #1 today so you can expect an upgrade within this release. 

For everything else, let's keep the conversation going. If any of these enhancements apply to your use-case, please tell us more. You can leave feedback in the in-app survey, through the beta update survey, or in our form here.

[cfleishman]

Hi HubSpot community, 

I'm happy to announce that basic record cloning private beta is now availale to all accounts. We would greatly appreciate your feedback on your experience with the beta. Your insights are invaluable in helping us improve and ensure the product meets your needs.  You can leave in the in-app survey or connect with me directly here on Community. 

1. What did you like about the new features?

2. Were there any issues or bugs you encountered?

3. How did the beta release impact your workflow?

4. Do you have any suggestions for further improvements?

Happy cloning!

[cfleishman]

Hi HubSpot community,

Everyone who added their Hub ID to the interest form should now have access to the private beta for "Basic Record Cloning." We are looking at opening the beta to everyone shortly! In the meantime, please share any feedback you have once you have given it a go!

Happy cloning!

[cfleishman]

Hi everyone - Thank you @lgancarz for reporting the issue with required Line Items. The fix should now be available to all who are enrolled in the beta. Please give it a go and let us know if you have any additional feedback! 

All who have added an entry in the beta interest form should have the "Basic Record Cloning" product update. Don't forget to enroll in the beta before checking it out!

Looking forward to hearing your feedback! 

- Naz

[cfleishman]

Hi everyone -- As of today, we are in a limited beta with a selection of users who had signed up on the interest form. If you are keen to try the beta right away, I encourage you to add your name and Hub Id to the form. We'll be gradually expanding the beta and would be happy to have you included in the next round! 

[cfleishman]

Hi HubSpot Community,

I'm Naz from HubSpot's product team, and I have great news! Our product team has prioritized Record Cloning in 2025. We'll keep you posted as we make progress toward this goal. In the meantime, if you are interested in participating in any research as we shape the solution, please submit your contact information in this form. 

[cfleishman]

Hey HubSpot Community,
Here to share an un-fun update. We explored Cloning Deals in the second half of 2023 but are not ready to execute yet. Projects like this seem easy on the surface, but both technical and customer experience implications really matter. We're committed to providing the best experience, and sometimes that means taking extra time to do so. I know this is still a pressing need, and plan to make strides this year. In the meantime, as folks on this thread have mentioned, either using a workflow or an app like Deal Duplicator are your, admittedly not perfect, best options.
-Maggie

[cfleishman]

Survey permissions have been updated! Please try here and let me know if you're encountering issues: https://forms.gle/7RRi8jUMTnLqP9M38. 

[cfleishman]

Hi HubSpot Community great news! Our product team is prioritizing this feature and actively working on a solution. To help us better understand what exactly you'd like to clone (e.g. properties, associations, activities), could you please take this short survey? Thank you!

*Update: Survey link has been fixed, please let me know if you're still not able to access it.

[cfleishman]

Hello HubSpot community,

Thank you for your continued feedack here. I wanted to provide an update on the status of this idea. Cloning a deal is absolutely on a list of things we’d like to do. However, the list is long and time and resources are limited, so building this functionality is ultimately a question of priorities, and this is a lower priority compared to some of the other things we’re working on right now. We're continuing to keep an eye on the use cases provided in this idea and are always re-evaluating our top priorities, I'll be sure to update this thread when this is a more near-term priority. 

- Dylan 

[ArminFahnle]

Company cloning is much less of an issue as it typically only happens when creating branch entities and there is often the complication of synchronisation with ERP.

Deal cloning can be done without the association to a company - with company details being attached following the generations of the cloned deal.

In some other systems we have been able to select which association to drag across to the clone - so company, parent deal, and contacts might be selected as being copied over or not.

[fbue]

Awesome, we def. need this!!

[HSpotter2412]

+1

[SMohan3]

Cloning deals along with line items is a much needed fucntionality.

[Jim_from_Charik]

Try "charik clone deals" ... you can do that for 6,5€ / month => no limit
and works with workflows as well.

[ATran3]

+1 

[lofeierbach]

Would be great if we got this feature considering it was first suggested in 2017... Feels like a basic CRM tool for admins. 

If we don't get this, can we at least get the ability to set a default value for a property? Insane that one doesn't exist yet either. 

[Jim_from_Charik]

@lofeierbach : if you want for 6,5€ / month you have Charik Clone Deals.

And for the deafult property, of course it's been a while that you can do it with workflow (with trigger object_ID is know, like deal ID is konw, company ID is know, ...) but maybe you mean when you don't have access to workflows ?

[lofeierbach]

@Jim_from_Charik thanks for the link, I'll have a look at your tool. 

I do already have various workflows set up for setting default values...I'm mostly saying that it shouldn't have to be that way! Workflows should not be a requirement for something so simple that is available in every other CRM. I feel the same way about cloning deals, it's a basic feature that I could build automation on but shouldn't have to.

[ScottMoyse]

I really hope that including Cloning as a Workflow action will be supported with this. 

Use Case:
Subscription Deal Closed Won - Deal contains line items

Renewal Opportunity Deal Created from a Clone of the original, so it still includes the correct Line Items

This would also require improvements for how date properties are set in Workflows though, since you can only choose number of days or a specific hard coded date... instead of +1 Month or +1 Year... you can only choose +X Days.


Either way, this is a step in the right direction. 

[eremissong]

This is the most basic functionality.

[ezaca]

Surprised there’s no “duplicate deal” option. We have lots of deals that repeat every year (sometimes in a different pipeline) and it’s a pain to recreate them manually. A simple clone button would make life easier.

[SkeeStylus]

Hey EVERYONE so we've been waiting and waiting but guess what... Basic Record Cloning is NOW IN PRIVATE BETA 🎉  Shout out to @NazM and the enitre product team on this one.  Here's some more on this...

What is it?

Introducing record cloning, users can now create a new record based on an existing record. Any of the properties and associations that are configured in the create form of the object may be included in the new record.

Why does it matter?

All or part of records may be reusable. Today, users have to do the hard work of copying information from one record to another because they can't clone records. With this update, users are able to duplicate CRM records (Contact, Company, Deal, Ticket, custom objects, Appointments, Listings, Services, and Courses) from their record page. Cloning is an essential feature that saves time and minimizes the risk of mistakes from manual input.

How does it work?

When viewing a record, users with permission to create a new record will find a new option in the Actions dropdown menu. The Clone action starts the record creation with properties and associations pre-filled from the source record.

Who gets it?

All hubs and tiers

[Adriane]

Hi @SkeeStylus , that's amazing! What's the name of the beta? I couldn't find it in my product updates. Want to test it asap

[NazM]

Hi everyone -- As of today, we are in a limited beta with a selection of users who had signed up on the interest form. If you are keen to try the beta right away, I encourage you to add your name and Hub Id to the form. We'll be gradually expanding the beta and would be happy to have you included in the next round! 

[Crystal_Hopper]

@NazM thank you for this! I'm working with it now. While cloning from a record is great, I was also hoping for the ability to clone via Workflow. 

My use case:

Tracking Deal revenue by Office Month-over-Month. So a 5-year contract comes in as 1 deal, then "cloning" that Deal for each month of the contract with the start date being the next month in perpetuity until the end of the contract. I have all the custom calculation fields to make this work. What I cannot figure out (and what I was hoping this cloning ability would do) is how to move the start date of each "child" Deal forward one month from the previous child Deal. 

I have a Workflow that moves the original Deal through over and over (very messy), but if I could just ask for a Clone + 30 days on the Start Date, it would be much cleaner...at least in my mind's eye. 

Will the ability to Clone via WorkFlow be added to this or is that something you've thought of? Thanks!!

[lgancarz]

Not sure if others are experiencing the same issue.  I did try the record cloning beta, with specific attention to the ability to clone deals. However, in trying the cloning tool, I realized that I’m unable to use this feature because in our system, line items are required fields when creating a new deal. I temporarily removed line items as a required field when setting up a new deal, and now the button to clone is not greyed out any further, meaning that we cannot have line items as a required field for recording cloning to work. 

This is a big disappointment for us, and we hope that your team considers changing the functionality so that if line items are required as part of a system-wide deal creation process, the cloning feature can still work. 

[ReganRoss]

This is HUGELY important, as we're hoping to make Line Items mandatory too, and will need Cloning to duplicate the Line Items too.

[NazM]

Hi everyone - Thank you @lgancarz for reporting the issue with required Line Items. The fix should now be available to all who are enrolled in the beta. Please give it a go and let us know if you have any additional feedback! 

All who have added an entry in the beta interest form should have the "Basic Record Cloning" product update. Don't forget to enroll in the beta before checking it out!

Looking forward to hearing your feedback! 

- Naz

[ScottMoyse]

---

This is HUGELY important, as we're hoping to make Line Items mandatory too, and will need Cloning to duplicate the Line Items too

---

I found this thread because I wanted to clone Deals with Line Items via Workflows... i.e: create a renewal Deal as soon as the original new business Deal is Closed Won. But even then, for some reason the date options when editing / setting the Close Date are completely useless for automation anyway, so it probably won't be a complete solution. I think I will just have to figure out how to do it all via the API.