Click tracking for more than one domain

We're using more than one email sending domain in our portal. But currently, it's not possible to set up email click tracking for different domains - we can only set up one. So it would be very helpful, if we could set up more than one click tracking.

10 Replies
New Contributor

Agree 100% - in our case, this would not only be helpful but crucial. The click tracking links show up as a hover in email clients. As each of our different domains represent a different company, it's confusing for customers to see the URL of another company in an email. We use the HubSpot email feature extensively across the three brands, for automated and scheduled emails so it's not possible to change the Primary Email Domain prior to each email distribution. We're hacking together a work-around with a fourth, possibly more neutral domain, but it's also causing our CEO to consider moving away from HubSpot altogether.

New Member

I agree. At our company, we have numerous brands. Limiting us to one email tracking domain results in some of our email recipients to think that the link they are about to click on is spam/has a virus because it's a domain they do not recognize. Allowing more than one email tracking domain is very important to our email marketing. 

New Contributor

Very important that this gets fixed as we have many contacts in HS that would consider  this error as spam 

New Contributor

Absolutely necessary to have this fixed. We are a multiple domain company, and we need this ASAP! 

New Contributor

Totally agree, we sure need this urgently! It is crucial for our company to be able to set up more than one click tracking domain.

New Member

I agree with the above comments. We have multiple brands and setting up more than one click tracking domain is a must for us. 

Regular Contributor

As above. I'm responsible for an account that has multiple separate brands, that need to stay separate, as well. Please consider implementing a way for us to setup multiple click tracking domains, and to select which domain to use on a per-email basis.

New Member

Hello,

We have three blogs and accordingly each should have its own link for tracking. We really need this setting, as many customers are afraid to click on links in letters containing other domains and we’re losing conversions, and this is very bad!

Does the HubSpot Developer Service have any plans to implement this?

We hope that you will be able to implement this in the near future

Visitor

+1 to this feature!  I operate an account with multiple brands and the click tracking domain is becoming an large issue for us. 

 

Would like to see the option to select click tracking domain for each brand domain, IMHO this is actually a pretty large oversight in the way hubspot implements Brand Domains. 

 

 

Regular Contributor | Gold Partner
Regular Contributor | Gold Partner

Also absolutely necessary for us, As our customer has more than one brands in his account and I need to change this all the time manually, when sending out mails.