Clear template in Conversations Inbox Email Editor
Adding this on behalf of a customer:
If I create a new e-mail in the Conversation mailbox ('create' top left)and I have already selected recipients and a template, edited the subject if necessary, and then I change my mind and still don't want to write this e-mail, how do I discard this draft.
If I close this e-mail with the X, and then later start a new e-mail (same way via Create), the contents of the old e-mail are all still in it and I have to delete recipient, subject and contents before I can write a new one.
How can I 'clear' an already created e-mail? This feature doesn't exist yet and would improve the workflow enormously.