HubSpot Ideas

BSantos6

Chrome Extension - Option to log emails and replies to Specific Deals

Currently, our Org associates emails to deals. When we have Deals enabled in the log and track settings, emails would come in with mutliple Deals associated to it due to the contact. This created dirty data requiring us to remove associations and point them to the correct deal. The solution was to remove Deals from here:

BSantos6_1-1701803324698.png

Now, we're running into the scenerio where emails do not associate to the deals on responses to a thread even after manually associating. 

 

Ideal scenerio is to just associate once to Deals and contacts and every following email in the same thread is automatically associated. 

 

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