This is confirmed problem, and it affects the day-to-day work a lot. The 1st e-mail is never logged for the company (while logged for the contact), and it forces our bizdev specialists to log 1st email manually for each new contact, which consumes a lot of time, as you can imagine.
Summary:
What probably happens is: when we send the 1st e-mail, first the contact is created and e-mail is logged, and only after that the company is created, but the e-mail is not logged.
When I send out 2nd email to this address, the company is already created by that time, so the e-mails are getting logged for the company too, no problem here.
Possible workarounds now are: - to log each 1st email manually, or
- to create the company manually before sending the 1st e-mail to someone from this company.
It would be good to fix this behavior to avoid workarounds described above.
