Thank you for posting here. I work in Support and came across your post while researching another matter. You can add steps/actions to your bot like asking for a name or email address, more on those options is described in the article Choose your bot actions. If you were having problems with these, may I recommend that you reach out to us in support so we can have a look at the bot your are using in detail. Alternatively, the forum moderators, our partners and other users are always happy to help out if you post in the community here.
Thank you for posting here. I work in Support and came across your post while researching another matter. You can add steps/actions to your bot like asking for a name or email address, more on those options is described in the article Choose your bot actions. If you were having problems with these, may I recommend that you reach out to us in support so we can have a look at the bot your are using in detail. Alternatively, the forum moderators, our partners and other users are always happy to help out if you post in the community here.
Kind regards,
Kirsten
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