HubSpot Ideas

HCornu

Chatbot - Get two values/properties in a single question

Hi all,

 

In order to improve the user experience with the chatbot, I was thinking that retrieve two properties in a single question would be great. - instead of ask the user two questions.

First Name + E-Mail for exemple.

 

Here my example :

- "Hey! How can we help you?"
- One of the texts suggested: I'd like to subscribe to your newsletter
Our automated reply: "Great! We just need your first name and your e-mail in order to deliver your the ones coming."
--> Name + E-mail recognize and saved into their relative properties into the CRM.

 

Best,

Hugo from Klox