Chatbot - Get two values/properties in a single question
In order to improve the user experience with the chatbot, I was thinking that retrieve two properties in a single question would be great. - instead of ask the user two questions.
First Name + E-Mail for exemple.
Here my example :
- "Hey! How can we help you?"
- One of the texts suggested: I'd like to subscribe to your newsletter
- Our automated reply: "Great! We just need your first name and your e-mail in order to deliver your the ones coming."
--> Name + E-mail recognize and saved into their relative properties into the CRM.
Hugo from Klox
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