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Chat opening report by device (mobile/desktop)

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Status: Idea Submitted
Gael_Guerder
Submitted by on ‎Mar 12, 2025 6:52 AM

Track the volume of conversations (chats) initiated from mobile vs. desktop via a report.

 

To do this, a property is required that doesn't currently exist.

 

The only way is to create two chatbots. One opens on mobile and one on desktop. The data can be compared using the "Chatflow" property.