HubSpot Ideas

KevinFMTV

Prevent Lead Flows and Chat launcher conflict

When using both the Chat and Leadflows there's an increase chance of bombarding the user with lots of pop-ups. 

 

Also popping up the chat welcome bubble right away can be extremely annoying to users who haven't had a chance to look at the page at all yet. 

 

Please consider adding the following options for chat targeting... 

 

PopOpen.png

 

 

HubSpot Updates
In Planning
January 30, 2019 05:29 PM

Re: Chat Options / Leadflow appearance conflict - changed to: Idea Submitted
November 05, 2018 04:46 PM

We have a related idea to the initial post that I am linking here in regards to the time delay: https://community.hubspot.com/t5/HubSpot-Ideas/Timing-specifications-for-chat-launcher/idc-p/86106 to make this idea more about preventing lead flows and the chat launcher from more generally appearing in the same place at the same time.

2 Replies
hroberts
HubSpot Product Team

We have a related idea to the initial post that I am linking here in regards to the time delay: https://community.hubspot.com/t5/HubSpot-Ideas/Timing-specifications-for-chat-launcher/idc-p/86106 to make this idea more about preventing lead flows and the chat launcher from more generally appearing in the same place at the same time.

hroberts
HubSpot Product Team