Chat: Bot asks same question again if no response from user

We noticed there are drop offs at every stage of the chat with our bot. It would be great if the bot can ask the same question again if we do not receive a response from the user within a specific time frame. Maybe give different time options. 

1 Reply
New Contributor

It would be SUPER useful for us, one case for example:

The user started a chat, and stopped responding in the middle of the conversation to the bot - it will be stuck there forever.

We would like it to be closed automatically.

Thanks!