Changing the default task due date and time

jmadore

HubSpot recently made an update to change the default task due date to 3 business days. I've had a number of customers call in wondering if there is a way to change this in HubSpot, which there isn't.

 

A great tool for our customers would be to set default values for the due date when create tasks, as well as the default time.

19 Replies
emilyhill
Member

This would also be helpful for my team to be able to change the default date. Tomorrow worked well for us in our industry, and it's a bit fiddly to always change them from 3 days to tomorrow. Thanks!

rwong
HubSpot Employee

Upvoting this on behalf of a customer! It would be great if the task "due date" default (now set to 3 business days) can be customised in settings by each user, since each user is working with different timelines

hchristian
HubSpot Employee

Upvoting on behalf of a customer as well 🙂 

JudahOME
Participant

Where the **bleep** did 3 days come from. A default of tomorrow makes the most sense...

Please change it or better yet, allow customers to customize it.

Jonas_h
Member

Same here, 3 days does not work for us and is a source of error if someone forget it to change. 

lrn24
Participant

It would be great if this was customizable. 

netaffinitymaja
Participant

It would be great to have an option to set up default values ourselves rather than using pre set 3 days and 8am

SheilaOBrandCo
Member | Partner

I like that I can set a task when sending an email or logging a call and customize the follow up date right away.  However, I would also like to select the time of the follow up task.  My Hubspot defaults to 8am. I don't even start work until 9am so my phone blows up with reminders before I am working (distracting noise), and I deal with offices all over the country.  I would like to select the time based on the timezone they are in so I don't have to worry about calling someone on the west coast before they are up in the morning!

CophieSollins
Participant

Also agree - It would be helpful if the task "due date" default (now set to 3 business days) can be changed by each user 

larissanorton
Member

If default task due date can be customized that would be super helpful for our team. Thank you !

AKuzmicheva
Member

that feature is an absolute must, I can't believe Hubspot doesn't allow this flexibility - I spend so much time adjusting each task time... Workflows are great, but not everything falls under them.

HRichany
Member

I'd like to add by trying to describe the steps i take everyday, dozens times a day .
lets say im adding a note to a contact log and checking the box of add a task. there's a 3 working days as defulte (it will be great if we will be able to set our own defult). usually i need to change it so i click on that and a window opens with the options tomorrow, 2 days, 3 etc. but it set to mon-fri and i work sun-thu so i always need to go to custom and its frustrating.
last but not least - lets say i choose tomorrow (or even the defult of 3 days or whatever option there is). its Automatically choose 8am and most of my tasks needs to be comleted a bit later than that. 

i'd appreciate if you add a feature allow us users to define our own working days & hours and default settings since your product is being used worldwide and cross sectors. 

 
busdav
Member

This is definitely a must if Hubspot wants users to use Tasks! Those additional clicks to change e.g. the due time just add a perceived TON of work and it gets very frustrating. 

RobertLundsten
Member

Good idea!

emhall810
Member

This could also be accompanied by the ability to create custom task templates.

 

Example: I send over a contract and want to remind myself to follow up by the end of the next day to see if there are any questions. This same task is created over and over, but it's low enough volume and differs enough amongst reps that it's not worth creating/maintaining a workflow to accomplish this.

 

I anticipate that this functionality could be useful for both individual tasks or in workflows.

PDLF
Member

Yes, it would be easier to manage the tasks and to be sure not to forget some. Thanks a lot for this !

NicolefromJayex
Member

It would be really handy to set the reminder to automatic as well. I have noticed that it is no longer setting one automatically (a reminder). Is anyone else finding this? Is this something I can already fix?

JVandermeer
Member

Yes that would be perfect if we can set our own defaults in our own way with time and business days!

ARalph
Member

yes please! I used to have this feature and I need it again!