HubSpot Ideas


Change Internal Value for New Personas Upon Creation

Right now, when you add a new persona to the Persona field within the Contacts object, you have no way to change the internal value of that particular persona. Instead, you are stuck with "Persona_1", "Persona_2" and so on. Screen Shot 2022-08-10 at 11.12.38 AM.png

It makes sense that internal values cannot be changed once a property option has been created, but even upon creating a new persona, you can't change the internal value.

Screen Shot 2022-08-10 at 11.13.49 AM.png

This feature would be hugely beneficial to anyone who does reporting or manipulation of data outside of Hubspot, like RevOps, CROs, etc. It would make it much easier to see at a glance which persona "persona 4" is, isntead of having to check yet another list to go "Oh, okay, persona 4 is the CFO".