HubSpot Ideas

andrepitie

Calls transcript: make Speech-to-Text available for other languages (german...)

Currently calls transcript is only available in English.

But it looks like the API is available for many other languages:

https://cloud.google.com/speech-to-text

Can we get it for more than English?

6 Replies
FernandoPin
Participant

When will we have this feature available for other languages?

JeanBaptiste
Participant

That feature would be really usefull. So far, we cannot use it and it's a pity for non speaking english users. 

michaelro
Member

I would also love to know when other languages start being supported. 

CharlesElworthy
Member

Would be very useful for us as well - we are continually switching between German and English.  Suggest would be useful to have a toggle on the UI which would allow users to tell HubSpot when the language was changed.  
Great feature and suspect  will only get better - and will further help HubSpot differentiate itself from the competition. 
Best Charles

KJonsson
Contributor

I agree! Using Swedish and transcribing calls is completely useless.

JBri
Member

Quite annoying that you can't use this feature in a global organization that uses multiple (supported) languages. Would be nice to be able to toggle transcription language on user or team level