Android mobile phone users can connect their Hubspot contacts, so when a prospect/contact calls they can see who is calling.
This isn't the case for iPhone users. Can this feature be available on iOS?
To follow "Guidelines for posting," I'm sure the Who will use this, What value and examples have been mapped out for this feature for Android. So would suggest to apply that to the rest of the your mobile application users who are on iPhones.
This is now live to all users - https://www.hubspot.com/product-updates/now-live-caller-id
Hi all - thanks for the feedback here. One thing to note is that it is the Phone Number and Mobile Phone Number properties that are used to trigger Caller ID (on both iOS and Android). Additionally these numbers need to be in the E.164 format (https://www.twilio.com/docs/glossary/what-e164)
The Knowledge Base documentation is updated to clarify this - https://knowledge.hubspot.com/mobile/enable-caller-id-in-the-hubspot-mobile-app#enable-caller-id-ios
Hi all - I wanted to give everyone here an update on the status of bringing Caller ID to iOS.
Caller ID is now currently in an open beta which you can avail off by just updating to the latest version of the App.
PS: tell your Android friends that an improved version of Caller ID for Android is coming soon too!
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