Call Logging during call.
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Status:
Idea Submitted
Submitted by
Keaven
on
Oct 1, 2020
9:48 PM
The automatic prompt for logging calls is very useful, but could be improved further.
First of all, from my android app I am not prompted to log a call if I hit the call icon from the task itself, I first need to click the contact/company before making the call for the prompt to appear.
Second, if stationary I am making notes during the call to include in the log. The Hubspot overlay during a call is good, but there should be a log button on this overlay so that when a call connects I can quickly make notes during the call and then save them after the call ends (this could also include a time stamp for call duration from when the log button was hit during the call to when the note was saved).
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