Calculate and Report on the Time between Two Properties

I would like to create a custom report where i can see how much time my contacts spend in each stage of their Contact Lifecycle. I am looking for something much like the "time in deal stage" available for deals.

 

I know that hubspot has the "became a lead date", "became an opportunity", "became a customer date" properties, but I can't seem to get any good report using these.

 

HubSpot updates
2 週間前

Hey folks!

 

Here's a great resource that shows how to create a "time between" property: https://knowledge.hubspot.com/crm-setup/create-calculation-properties

 

Best,

Joe 

Ideas Forum Manager

158件のコメント
HubSpot製品開発チーム
HubSpot製品開発チーム
ステータスに更新: Being Reviewed

We are investigating building out a "Time in Lifecycle Stage" report to provide more insights into contact changes. 

常連投稿者

@rok, I don't know you, but I'm your biggest fan already. Especially during the strange times we're currently in this type of insights is invaluable in helping to understand changes in the sales cycle.

新規投稿者

I also would like to create a custom report to find how long a certain ticket has been in a status. This would help us to calculate how long someone hasn't been spoken to, how long an issue has been going on, etc. We would find this super helpful and would love for the idea to implemented!

常連投稿者

Following. Great idea.

一般投稿者

needed!

HubSpot製品開発チーム
HubSpot製品開発チーム
ステータスに更新: In Beta

Hey all! It was really informative (if a little painful at times) to read all the comments on this post.

 

Excited to share we've released a new kind of calculated property into beta: "Time Between" properties.

 

Time Between properties take two existing date properties (like "became a lead date" and "became a customer date") and calculates the duration between them. It's just what you need for creating reports like "average time spent in lifecycle stage" or "average time for Enterprise leads from initial conversion to Go Live", etc. The feedback on the beta so far has been terrific, we're on target to release to all Pro and Enterprise customers in the coming weeks. If you want into the beta, just reply to this update and I'll get your hubs added.

Next: There are SO MANY comments on this post about wanting to measure time spent from entering a stage to today. I want to re-iterate that while that seems basic, creating that functionality that also works with the rest of the HubSpot tools (like Workflows and Reportings) is incredibly difficult to do well and at scale. While that functionality is not part of the initial Time Between properties launch, we are working very hard (think multiple conversations with many, many smart HubSpotters weekly) to figure out how we can make it work. I look forward to updating you all on that soon.

トップ投稿者

Could I please be added to the beta Jeff

常連投稿者

Can you please add us to the beta.  Thanks!

トップ投稿者 | Platinum Partner
トップ投稿者 | Platinum Partner

This is great - I would love to be added to the beta. Thanks

一般投稿者

How to be added to the beta please? 

トップ投稿者

I think it would be safe to add all contributors to this thread スマイリー ハッピー

新規投稿者

Can you please add us for this beta.

新規投稿者

Please add me to the beta.

一般投稿者

Can you please add us for the beta?

一般投稿者

can you please add me to beta?

新規投稿者

Great! can you please add me to the beta? thx!

常連投稿者 | Platinum Partner
常連投稿者 | Platinum Partner

Great! Can you please add me to beta? Thank You!

名誉投稿者

I would definatly love to be apart of the Beta before next quarter so I can maybe avoid all the spread sheet calculations of days between stages lol!


Super excited to see this come into function!

新規投稿者

I'll beta!

新規投稿者

Could we get access to the beta please?