Calculate and Report on the Time between Two Properties

virginiam

I would like to create a custom report where i can see how much time my contacts spend in each stage of their Contact Lifecycle. I am looking for something much like the "time in deal stage" available for deals.

 

I know that hubspot has the "became a lead date", "became an opportunity", "became a customer date" properties, but I can't seem to get any good report using these.

 

170 Replies
Status updated to: Being Reviewed
rok
HubSpot Product Team
HubSpot Product Team

We are investigating building out a "Time in Lifecycle Stage" report to provide more insights into contact changes. 

Rolf
Contributor

@rok, I don't know you, but I'm your biggest fan already. Especially during the strange times we're currently in this type of insights is invaluable in helping to understand changes in the sales cycle.

carson_stoltz
Member

I also would like to create a custom report to find how long a certain ticket has been in a status. This would help us to calculate how long someone hasn't been spoken to, how long an issue has been going on, etc. We would find this super helpful and would love for the idea to implemented!

Brittany-RG
Contributor

Following. Great idea.

fupfac
Participant

needed!

Status updated to: In Beta
jeffvincent
HubSpot Product Team

Hey all! It was really informative (if a little painful at times) to read all the comments on this post.

 

Excited to share we've released a new kind of calculated property into beta: "Time Between" properties.

 

Time Between properties take two existing date properties (like "became a lead date" and "became a customer date") and calculates the duration between them. It's just what you need for creating reports like "average time spent in lifecycle stage" or "average time for Enterprise leads from initial conversion to Go Live", etc. The feedback on the beta so far has been terrific, we're on target to release to all Pro and Enterprise customers in the coming weeks. If you want into the beta, just reply to this update and I'll get your hubs added.

Next: There are SO MANY comments on this post about wanting to measure time spent from entering a stage to today. I want to re-iterate that while that seems basic, creating that functionality that also works with the rest of the HubSpot tools (like Workflows and Reportings) is incredibly difficult to do well and at scale. While that functionality is not part of the initial Time Between properties launch, we are working very hard (think multiple conversations with many, many smart HubSpotters weekly) to figure out how we can make it work. I look forward to updating you all on that soon.

erica11
Top Contributor

Could I please be added to the beta Jeff

SteveMatlick
Contributor

Can you please add us to the beta.  Thanks!

NicoleSengers
Top Contributor | Diamond Partner

This is great - I would love to be added to the beta. Thanks

fupfac
Participant

How to be added to the beta please? 

PeterC
Top Contributor

I think it would be safe to add all contributors to this thread 🙂

Arul_Prem
Member

Can you please add us for this beta.

Tim1234
Member

Please add me to the beta.

SiykaM
Participant

Can you please add us for the beta?

abarosz
Participant

can you please add me to beta?

DanE5
Member

Great! can you please add me to the beta? thx!

Marlene
Contributor | Platinum Partner

Great! Can you please add me to beta? Thank You!

Msyvrais
Key Advisor

I would definatly love to be apart of the Beta before next quarter so I can maybe avoid all the spread sheet calculations of days between stages lol!


Super excited to see this come into function!

KevinQ247
Participant

I'll beta!

MPerello
Member

Could we get access to the beta please?