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CTA retina display support

 

HubSpot automatically compresses images, CTAs - either custom image or the out of the box Hubspot stylings -- do not look crisp, clear and high-res on retina displays.

 

 

Add support for retina and otherwise address the image quality loss in CTAs.

HubSpot updates
66 Commentaires
jakeb
Contributeur occasionnel

+1

 

I'm surprised that it's been over 4 months since this issue was reported and HS has yet to respond to this. This is a valid bug and really is preventing us from wanting to use CTAs.

mike-ward
Contributeur occasionnel

Another +1.

It's awful having low-resolution CTAs when the majority of users are opening emails on a high-res phone display.

And the only workaround would be to not use HubSpot CTA functionality but build-your-own - which kind of defeats the point!

jakeb
Contributeur occasionnel

6 weeks later... no response from HubSpot! Still dealing with 1x graphics, and I'm still cringing every time I see one of our emails.

 

I wonder if HubSpot reads these threads...

Kanefire
Contributeur régulier

yeah, there is a bunch of critical stuff just languishing. they seem to be only focused on the things that will make them more money. kind of ironic for a company that coined the term "inbound marketing" where it is all about the user experience.

mitchellkp
Contributeur de premier rang

We need to elevate this issue with votes. Share with your networks and others users to get it upvoted. It looks like so much HS dev is on sales products and new revenue, not helping with UX. CTA images, better WF controls (holidays/pause), email flexible templates, etc.

 
Kanefire
Contributeur régulier

We are on sales side to and... well... that needs serious help too. They built their platform based on their ideology and not the needs of the companies that use it and it is biting them in the arse right now. Again, ironic for a company who captured the term "inbound" which is bottom up.

Sonnenberg
Nouveau contributeur

The only solution I found was to use the Rich Text Module instead of the build in Image Modile. Insert the retina image then use inline CSS to resize smaller.

 

Szed
Contributeur régulier

Up.

I can't  believe this is still an issue.

CTA's look so ugly, i won't click on it event with a stick.

 

Please Hubspot, fix this!

 

 

mitchellkp
Contributeur de premier rang

I'd like to use Smart CTAs but I will not without retina support for HS CTAs

 
T_G
Nouveau contributeur

We are still having issues with this.  We're an agency and it's hard to sell a product you think has major flaws in essential areas. We didn't think to ask "will it take us 20 times longer to build emailers with CTAs than in any other available platform?"  (not exaggerating -- we track our time).