Hi, we get a lot of overseas enquiries, the process to enrol an overseas student is quite complex & labour intensive. We get many many enquiries, the conversion rate is very low. The first email is a response to their enquiry.
I have setup a sequence, the
1st is the email with all the details, the
2nd in the sequence is a follow up a week later, the
3rd is another follow up & the
4th is a final one saying I've sent u a few emails with no reply, so thank you & a link to our website.
I want to CC another colleague in the sequence who will manage the enrolment if it happens. I am now forced to forward the email to them so they can make contact with with the prospective customer as I cannot CC them in the sequence. Often there is no reply, I send a follow up & often there is no reply. I have found myself getting bogged down with setting up numerous contacts with no result, so..... Hope this helps?
@glencornellare there any updates on this from the last update over a year ago? CCing and BCCing in sequences would be extreamly helpful.
Thanks in advance!
Great to see it's been sitting here since 2017 🙄
This is so essential to so many workflows, and exists in compeitors like MixMax which are way smaller. ITS ALMOST WORTH PAYING FOR MIXMAX JUST FOR THE SEQUENCES.
Please, please please make this happen.
Upvote. We really need this functionality and are left with no other choice but to explore other tools to email multiple people in sequences.
This is a great idea, are we anything near to be able to use it?
UPVOTE of course
Since original 2017, doesn't look like it has any importance for HubSpot. Looks like additional/other software or look for alternatives.
Echoing everyone here. This would be a huge win for many departments. Any updates would be nice.
I noticed in the other inquiries on CC for sequences major updates were coming in 2020 and 2021, it doesnt seem to be resolved, is that accurate? It is almost 2023 so wanted to be sure.
Do we have any updates from Hubspot? They said they were working on that in 2021...
@glencornell Could you share a release timeline or whether this will be available in Beta? We would like to know if we need to get this functionality sorted elsewhere.
Whats the status of this?
This hasn't been enabled!
Here is my Upvote to this feature. It is really hard right now to work in a team with Sequences.
Is it now possible to add people in CC? Maybe I've missed this information.
@Ariane_CJ I have checked back with the Support, but unfortunately, the feature is still "being reviewed"... Since the so-called Update is almost 2 years old, I doubt that this topic is still being reviewed.
Commenting to give this priority!
Upvote, this would be very helpful. Many of the clients I support have multiple team members on threads, so the ability to set up a sequence that goes to CC inboxes would be amazing.
Has there been any update since 2021 by hubspot Glen on the CC in sequences query?
It's 2023, did it happen or planned to go ahead when we all have neurolinks?
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