CC in Sequences

Hi, we get a lot of overseas enquiries, the process to enrol an overseas student is quite complex & labour intensive. We get many many enquiries, the conversion rate is very low. The first email is a response to their enquiry.  

I have setup a sequence, the

1st is the email with all the details, the

2nd in the sequence is a follow up a week later, the

3rd is another follow up & the

4th is a final one saying I've sent u a few emails with no reply, so thank you & a link to our website. 

I want to CC another colleague in the sequence who will manage the enrolment if it happens. I am now forced to forward the email to them so they can make contact with with the prospective customer as I cannot CC them in the sequence.  Often there is no reply, I send a follow up & often there is no reply. I have found myself getting bogged down with setting up numerous contacts with no result, so.....  Hope this helps?

HubSpot updates
Status updated to: Being Reviewed
Apr 6, 2020

Hi Community!

 

Our team is currently reviewing the ability to CC (or include multiple contacts in the "To" field when enrolling contacts into a sequence.

 

In review, we access the problem and potential ways a solution would work in HubSpot, both in terms of user experience, and technical feasibility. If anyone would like to be more involved in our discovery reaseach and/or beta testing. You can fill out this form: https://forms.gle/JLh6BEhe2ygd7FJp7

 

I will update the status of this idea post as we learn more!

 

Best,

Glen

69 Replies
New Contributor

Upvote and agree to be part of the test/validation

New Contributor

There are two use cases here.  

1. There are multiple main contacts for a company, so I want to send the sequence to all of them, and if any one of them replies, I want the sequence to end.  

2. My coworker wants to be bcc'd on sequences where users are invited to book a meeting with her.  It would help her and I keep track of meetings that are booked through sequences and she wants to be able to get the emails.  The solution would be to allow me to bcc her to individual email sequences, or subscribe here to the Sequence anytime it is sent out in the sequence settings

Visitor

upvote!!

Occasional Contributor

Upvote

New Contributor

Is this really still not an option after 3-4 yrs?

Occasional Contributor

Any time anyone gets a referral it's common practice to cc the one making the intro ... Thus, this is a must!!! 

 

Please prioritize this on the road map!

Regular Contributor

+1

Visitor

UPVOTE!!!! We may leave due to this feature as it will not work with all of the sequences we just created. Crazy this has been going on for over 4 years as it is a feature that should be available for all types of users.

Visitor

Upvote!  Would love the ability to copy my assitant in a sequence.