Hi, we get a lot of overseas enquiries, the process to enrol an overseas student is quite complex & labour intensive. We get many many enquiries, the conversion rate is very low. The first email is a response to their enquiry.
I have setup a sequence, the
1st is the email with all the details, the
2nd in the sequence is a follow up a week later, the
3rd is another follow up & the
4th is a final one saying I've sent u a few emails with no reply, so thank you & a link to our website.
I want to CC another colleague in the sequence who will manage the enrolment if it happens. I am now forced to forward the email to them so they can make contact with with the prospective customer as I cannot CC them in the sequence. Often there is no reply, I send a follow up & often there is no reply. I have found myself getting bogged down with setting up numerous contacts with no result, so..... Hope this helps?
This idea's status has changed from ‘Being Reviewed’ to ‘Idea Submitted’. This change is due to our improvement project to update our Ideas Forum statuses in order to provide better transparency into how we are listening to your feedback.
“Idea Submitted” means that our product teams are aware of this feedback and are monitoring the need for this feature alongside other inputs that determine their priorities & roadmap.
In regards to this feature request, there are some plans for this but nothing in development yet. Keep an eye out here for any future updates!
For more details about the statuses we use on the Ideas Forum & what they mean, you can read this community post here.
Hi everyone! My name is Hallie, and I'm an APM on our CXM team here at HubSpot. I wanted to provide an update regarding this feature!
I spoke with a PM for Sequences, and they confirmed that this is still on the roadmap, but it's a pretty big lift as far as implementing it. We are keeping the status as 'Being Reviewed' for now, since there isn't an ETA yet for when it will be available, but I will be sure to follow up here as soon as there are more developments.
We appreciate your continued patience here, and please continue to leave feedback around how this feature would be beneficial. 😊
What software for Sequences with multiple TO, CC, BCC can we use that has auto-unenrollment? Ideally that integrates with Hubspot presently?
Need this feature, and need it now. I assumed that with the significant monthly pricing we pay for professional tier packages that this would be included... I hate to think I need to go out and pay for another service that has this basic functionality on top of the HS subscription... really makes me sour about each renewal cycle as this is not the only thing that's a basic feature but sorely lacking.... seems like HS was built specifically for B2C and us folks in B2B end up being secondary objectives.... ugh.
@glencornell are there any updates on this? Seems like a pretty basic feature since most outgoing emails that are in responses to forms (for example) require more than one person on the email. Seems like the last update was early 2021, any news? Thank you!
This is so essential to so many workflows, and exists in compeitors like MixMax which are way smaller. ITS ALMOST WORTH PAYING FOR MIXMAX JUST FOR THE SEQUENCES.
I noticed in the other inquiries on CC for sequences major updates were coming in 2020 and 2021, it doesnt seem to be resolved, is that accurate? It is almost 2023 so wanted to be sure.
@glencornell Could you share a release timeline or whether this will be available in Beta? We would like to know if we need to get this functionality sorted elsewhere.
