HubSpot Ideas


CC in Sequences

Hi, we get a lot of overseas enquiries, the process to enrol an overseas student is quite complex & labour intensive. We get many many enquiries, the conversion rate is very low. The first email is a response to their enquiry.  

I have setup a sequence, the

1st is the email with all the details, the

2nd in the sequence is a follow up a week later, the

3rd is another follow up & the

4th is a final one saying I've sent u a few emails with no reply, so thank you & a link to our website. 

I want to CC another colleague in the sequence who will manage the enrolment if it happens. I am now forced to forward the email to them so they can make contact with with the prospective customer as I cannot CC them in the sequence.  Often there is no reply, I send a follow up & often there is no reply. I have found myself getting bogged down with setting up numerous contacts with no result, so.....  Hope this helps?

February 28, 2021 08:55 AM

Hi Commmunity! An update here from the product team:


We are currently undergoing some major changes to the infrastructure of sequences to allow for a number of improvements, including the ability to enroll multiple contacts in sequences (CC, BCC, and TO:). Although we still plan to prioritize this work, it may still be several months before this functionality is available in beta. Thank you for your patience and participation in this thread, we are working hard to bring news of updates for you all as soon as we can!




Status aktualisiert zu: Being Reviewed
April 06, 2020 10:21 AM

Hi Community!


Our team is currently reviewing the ability to CC (or include multiple contacts in the "To" field when enrolling contacts into a sequence.


In review, we access the problem and potential ways a solution would work in HubSpot, both in terms of user experience, and technical feasibility. If anyone would like to be more involved in our discovery reaseach and/or beta testing. You can fill out this form:


I will update the status of this idea post as we learn more!




227 Kommentare



Upvote and agree to be part of the test/validation


There are two use cases here.  

1. There are multiple main contacts for a company, so I want to send the sequence to all of them, and if any one of them replies, I want the sequence to end.  

2. My coworker wants to be bcc'd on sequences where users are invited to book a meeting with her.  It would help her and I keep track of meetings that are booked through sequences and she wants to be able to get the emails.  The solution would be to allow me to bcc her to individual email sequences, or subscribe here to the Sequence anytime it is sent out in the sequence settings




I'm in need for the exact same thing. Have you found a workaround? 


No, I have not.  Instead, I have been creating a template, then manually adding each member of the team to the email chain.  Not exactly incredibly efficient, but also not terrible.  I would LOVE a workaround to better automate the process, however. 




Is this really still not an option after 3-4 yrs?


Any time anyone gets a referral it's common practice to cc the one making the intro ... Thus, this is a must!!! 


Please prioritize this on the road map!

Mitwirkender/Mitwirkende | Gold Partner

Yes, being able to send Sequence emails to more than 1 person from a company would be great.  The benefit is that all staff see that the others have had the email & they also see the replies.

Rule: if one contact replies to the email or books a meeting, unenroll from the sequence all other contacts from that same company who were on the email chain.




UPVOTE!!!! We may leave due to this feature as it will not work with all of the sequences we just created. Crazy this has been going on for over 4 years as it is a feature that should be available for all types of users.


Upvote!  Would love the ability to copy my assitant in a sequence.


Had a bunch of HubSpot users request this feature. They need to loop in other team members on these emails in case the contact does reply, it needs to go to them as well.


Any word here? I see this is being reviewed...




HubSpot Employee

Hi Team, 

Submitting on behalf of customer 


It will be great if they can cc other users or email addresses within Sequences. 


Upvoting this as well, this feature will be good to have!




Yes!!! Please do this. I send out updates to teams of 3+ people, with a specific action request, so everyone needs to be cc'ed on the same email to stay in the loop about who is completing the requested action. I would be amazingly useful if I could use Sequences for this purpose, but without the ability to cc, it just doesn't work.

Mitglied | Platinum Partner

I need the ability to BCC on sequences. My company uses saleforce as the CRM and hubspot for marketing a sales tools.  I would love to be able to BCC all sequences so that all activity is synced by adding my bcc to saleforce email.  This will allow hubspot sales to compete with solutions like a salesloft and   Simple feature goes a really long way 


100% need this. And the ability to cc multiple people from an account onto 1 email sequence.