Hi, we get a lot of overseas enquiries, the process to enrol an overseas student is quite complex & labour intensive. We get many many enquiries, the conversion rate is very low. The first email is a response to their enquiry.
I have setup a sequence, the
1st is the email with all the details, the
2nd in the sequence is a follow up a week later, the
3rd is another follow up & the
4th is a final one saying I've sent u a few emails with no reply, so thank you & a link to our website.
I want to CC another colleague in the sequence who will manage the enrolment if it happens. I am now forced to forward the email to them so they can make contact with with the prospective customer as I cannot CC them in the sequence. Often there is no reply, I send a follow up & often there is no reply. I have found myself getting bogged down with setting up numerous contacts with no result, so..... Hope this helps?
This idea's status has changed from ‘Being Reviewed’ to ‘Idea Submitted’. This change is due to our improvement project to update our Ideas Forum statuses in order to provide better transparency into how we are listening to your feedback.
“Idea Submitted” means that our product teams are aware of this feedback and are monitoring the need for this feature alongside other inputs that determine their priorities & roadmap.
In regards to this feature request, there are some plans for this but nothing in development yet. Keep an eye out here for any future updates!
For more details about the statuses we use on the Ideas Forum & what they mean, you can read this community post here.
Hi everyone! My name is Hallie, and I'm an APM on our CXM team here at HubSpot. I wanted to provide an update regarding this feature!
I spoke with a PM for Sequences, and they confirmed that this is still on the roadmap, but it's a pretty big lift as far as implementing it. We are keeping the status as 'Being Reviewed' for now, since there isn't an ETA yet for when it will be available, but I will be sure to follow up here as soon as there are more developments.
We appreciate your continued patience here, and please continue to leave feedback around how this feature would be beneficial. 😊
Our Inside Sales team emails on behalf of Outside Sales People and a CC would be nice for this, so the prospect receiving the email sees both and when necessary and CC Outside Sales Rep can step in.
It seems like this has been on the product roadmap for a long time. Is there any update on progress? It seems like such an easy and valuable feature to implement.
Upvote! I have a follow-up sequence after pitching a customer which has a variety of follow up emails and call reminders. However, the pitch is usually with multiple people, so I need to be able to send the sequence to all of them! Otherwise I need to set manual tasks to manually send a template to each of them over and over
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