CC in Sequences

DavidMFT

Hi, we get a lot of overseas enquiries, the process to enrol an overseas student is quite complex & labour intensive. We get many many enquiries, the conversion rate is very low. The first email is a response to their enquiry.  

I have setup a sequence, the

1st is the email with all the details, the

2nd in the sequence is a follow up a week later, the

3rd is another follow up & the

4th is a final one saying I've sent u a few emails with no reply, so thank you & a link to our website. 

I want to CC another colleague in the sequence who will manage the enrolment if it happens. I am now forced to forward the email to them so they can make contact with with the prospective customer as I cannot CC them in the sequence.  Often there is no reply, I send a follow up & often there is no reply. I have found myself getting bogged down with setting up numerous contacts with no result, so.....  Hope this helps?

86 Replies
Aurelien_KLK
Member

Upvote and agree to be part of the test/validation

aylalawlor
Member

There are two use cases here.  

1. There are multiple main contacts for a company, so I want to send the sequence to all of them, and if any one of them replies, I want the sequence to end.  

2. My coworker wants to be bcc'd on sequences where users are invited to book a meeting with her.  It would help her and I keep track of meetings that are booked through sequences and she wants to be able to get the emails.  The solution would be to allow me to bcc her to individual email sequences, or subscribe here to the Sequence anytime it is sent out in the sequence settings

alexfastcap
Member

upvote!!

Dbennett
Participant

Upvote

brandon_ghr
Member

Is this really still not an option after 3-4 yrs?

brady_carpenter
Member

Any time anyone gets a referral it's common practice to cc the one making the intro ... Thus, this is a must!!! 

 

Please prioritize this on the road map!

graceotaiza
Participant

+1

Caitlin123
Member

UPVOTE!!!! We may leave due to this feature as it will not work with all of the sequences we just created. Crazy this has been going on for over 4 years as it is a feature that should be available for all types of users.

JonathanR1
Member

Upvote!  Would love the ability to copy my assitant in a sequence.

rtruncale
Top Contributor

Had a bunch of HubSpot users request this feature. They need to loop in other team members on these emails in case the contact does reply, it needs to go to them as well.

 

Any word here? I see this is being reviewed...

 

Thanks,

Richard

KushankPoddar
Member

Upvoting this as well, this feature will be good to have!

SCazabon
Member

UPVOTE!

IF13
Member

Yes!!! Please do this. I send out updates to teams of 3+ people, with a specific action request, so everyone needs to be cc'ed on the same email to stay in the loop about who is completing the requested action. I would be amazingly useful if I could use Sequences for this purpose, but without the ability to cc, it just doesn't work.

JKouhana
Member

I need the ability to BCC on sequences. My company uses saleforce as the CRM and hubspot for marketing a sales tools.  I would love to be able to BCC all sequences so that all activity is synced by adding my bcc to saleforce email.  This will allow hubspot sales to compete with solutions like a salesloft and outreach.io.   Simple feature goes a really long way 

r-lindal-tks
Member

100% need this. And the ability to cc multiple people from an account onto 1 email sequence.

glencornell
HubSpot Product Team

Hi Commmunity! An update here from the product team:

 

We are currently undergoing some major changes to the infrastructure of sequences to allow for a number of improvements, including the ability to enroll multiple contacts in sequences (CC, BCC, and TO:). Although we still plan to prioritize this work, it may still be several months before this functionality is available in beta. Thank you for your patience and participation in this thread, we are working hard to bring news of updates for you all as soon as we can!

 

Best,

Glen

CophieSollins
Participant

This would be so helpful!! 

Alley-Samantha
Participant

Would love to see this function. I am working with a new partnerships team and I would love to be able to jump into conversations when needed. 

 

 

gmorris
Member

Upvote!! This would be a great feature to have!

jimsicord
Member

I could really use a feature that allows me to CC my two other team members. We're a small unit and share the lead of leads coming in. CCin them in sequences would be a worthy, good feature.