Our team is needing a way to limit which units a particular user or team is assigned to. For example, if we have a team member who does support for one of our units and not another, I need to find a way to limit their access only to the unit they support.
Ideally, we'd be able to create roles for units and assign them to users based on which team they're a part of at our organization.
I'm not seeing any work-arounds for this, or any way to assign a user to a particular unit, which is somewhat disappointing and defeats the purpose of much of what we needed business units for.
This idea's status has changed from ‘Being Reviewed’ to ‘Idea Submitted’. This change is due to our improvement project to update our Ideas Forum statuses in order to provide better transparency into how we are listening to your feedback.
“Idea Submitted” means that our product teams are aware of this feedback and are monitoring the need for this feature alongside other inputs that determine their priorities & roadmap.
In regards to this request, the information in the note in the March 2025 still holds true. Any updates to this feature will still be shared here as the team progresses!
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Hello! My name is Hallie, and I'm an APM on our CXM team here at HubSpot. I'm happy to share that permissions specific to Business Units is a feature currently being reviewed by our product teams. 🙂
For more context, our product teams are investing permissions based on the Teams feature throughout HubSpot. Their recommendation is for customers that want to limit access per Business Unit create a Team per Business Unit and then use the existing permissions capabilities to control access. Permissions across HubSpot is a big area of investment that our teams are continuing to make improvements in in 2025 and beyond. Additionally, another roadmap item being considered is one that would more easily link the user experience of creating Teams based on your Business Unit.
As any further updates are released, I will be sure to share them here. Please continue leaving your feedback here in the meantime!
We found a work around for this with doing "Team Only" permissions and then assigning them to multiple teams if needed, BUT it would be so much easier to just select which business unit a person can see content for!
We are in the same dilemma. For social scheduling, it would be nice if only BU roles had the ability to post on their BUs. We've had a few near accidents.
Same here. I really need to create limited access for each business unit, but I don't have the option to do this right now. Seems so easy, but can't find it for now.
We have external agencies working on certain brands and we do not want to give permission for them to access other business units as they should not have visibility over this.
Be it external or internal this is something that should be implemented asap. No brainer.
Does anyone know if there anything in the pipeline?
I agree with this! We need user permissions per business unit. What is the real reason for business units if we don't have permissions that can be assigned? If we can please have this on the roadmap!
Agreed on this! Now that we're able to separete brands/websites etc... on different business units, being able to separate permissions for each user is crucial as we're literally managing different brands/businesses.
Agreed, this has come up for multiple clients!! It'd be much simpler from a client and implementation standpoint to assign HS users to a business unit where they can only see data and assets in that unit.
We can already assign companies/contacts to business units so it makes sense to have a user permission setting that allows user to only see contacts/companies from their business unit.
If you are working multiple marketing teams out of the same system it is essential to split up by business unit.
Imagine if someone emails both sets companies contacts! Massive GDPR issues here and needs to urgently be resolved as its a legal and compliance issue!
