Some customers who are looking to purchase Service Hub have their own Knowledge Base set up already. At the same time, the HubSpot Knowledge Base does not seem to have an easy way to do a bulk import of these articles with a XML file.
It will be good if we can have a function that does this.
Knowledge Base import is now live to all customers. You can import knowledge bases from Zendesk, Freshdesk, Intercom and Helpscout.
The ability to import an existing Knowledge Base from Zendesk, Intercom, Freshdesk and HelpScout is now in beta. Please PM if you would like access to this beta.
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