Bulk download email attachments
Currently have to download an email's attachments one-by-one inside the CRM. This takes a long time - especially on the support side where there are multiple images or documents attached - and would be much more efficient if all email attachments could be downloaded together in bulk (like Gmail/Outlook).
For each download the destination folder has to be selected each time, which ends up taking much longer than if all the files could get into the destination folder together. This would save a lot of time for users, especially on the service/support side.