Bulk download email attachments

Currently have to download an email's attachments one-by-one inside the CRM. This takes a long time - especially on the support side where there are multiple images or documents attached - and would be much more efficient if all email attachments could be downloaded together in bulk (like Gmail/Outlook).

 

For each download the destination folder has to be selected each time, which ends up taking much longer than if all the files could get into the destination folder together. This would save a lot of time for users, especially on the service/support side.

14 Replies
Occasional Contributor

Yeah, this one gives me a fair amount of grief. We're often sent 10+ attachments and having to open each one in that painful Preview window, just to download it, is just awful. 30 clicks to download 10 attachments 😕

Regular Contributor

Oh definitely. We have the same problem as hartdesign, multiple attachments in each support ticket and a three-step process to download each one.  

 

Simply need a "Download all attachments" that go to a system defined download folder, e.g "Hubspot downloads"

Occasional Contributor

Please address this issue, guys! I have just had to download x34 attachments across 2 emails = over 100 clicks!

So. Much. Pain!!!!!!!!

New Contributor

Our deals are very technical and typically include attached drawings, photos etc.  Having the ability to bulk download would save our team hours per week.  Please help...

New Member

Agreed for this functionality.  For anyone who has deals that require design or other multiple files it's very cumbersome to have to download them one at a time.  Having the ability to 'download all attachments' is definitely an excellent quality of life upgrade that most other CRM paltforms all have the capability to do.

Occasional Contributor

It would be great to have ability to export attachments from a set of deals, tickets, or conversations (inbox).  To me, this is also helpful to be sure you accurately delete everything for privacy rules. 

Regular Advisor

We receive tickets with many attachments from our clientes somethimes, and we open and download each archive. It would be nice if we can download all attachments in one button.

 

tickets.jpg

Regular Contributor

At the risk of sounding unprofessional... DEAR GOD WHY HASN'T THIS BEEN DONE ALREADY?!?!

New Member

Please make this idea reality. It would be more efficient in the daily workflow.

New Contributor

I should be able to see a link or url of the attachments to each contact file in the export of contacts.  I should have to download each file individually.  The link is in the contact database so it should be able to see it in all the data that comes with the export of contacts.  Please add this function as soon as possible.

New Contributor

Definitely needed

New Contributor

This is definitely something that would make our process much easier. What would be even better is if there could be integration with Google Drive or some other cloud service to move attachments there.

Regular Contributor

GREAT IDEA, MAKES A LOT OF SENSE and WILL MAKE HUBSPOT MUCH MORE POWERFUL and give piece of mind to all users that we can download all documents/files and own records in an efficient manner. 

Occasional Contributor

You should also be able to sort deals or contacts that have attachments. You should be able to bulk, download, upload, delete, etc. attachments. It's so strange that you require a platform to be compliant and remove sensitive data, yet you don't provide an easy way to do this.