When using the Inbox feature, each item must be opened individually. Multiple selections and batch actions are not available (example for closing batch emails or assigning in bulk)
The individual action only results is an extremely tedious and time consuming and inefficient process for managing messages through hubspot.
Ditto on the frustration, it was communicated around the time of our renewal this was weeks away and it was a key reason we renewed vs other options.
Agreed, this is something infusionsoft was able to do for us and I would hope for the same out of an overarchingly more user friendly system
this in itself is making me quit using hubspot. all other features are so professional, but this is so tedious and energy sucking it renders the entire hubspot useless.
yes I need this too.
And it just took you guys over a year and many people hating hubspot + a tweet to the CEO.
Happy after all that you accellerated this bugfix in the end. Hoping to see it released soon.
Thank you from my side too (:
Well said @robinco. If I knew a Tweet to the CEO would have got this in beta right away, we would have done this a lot earlier!
None the less, happy it's finally in the works 🙂
Follow me on twitter techaptrol_aus
I filled in the form but never got any access to the feature...
Can you please provide it ?
Tks a lot !
Excited to announce that bulk actions is now live! It's been a long road of development and I just want to thank you again for all your feedback and patience with this feature. Hope you're finding it useful!!
So.... great, but.... you can only close or delete in bulk?
Hi Peter! At the moment, you can only perform bulk close, delete, and restore actions, but we're planning on adding more actions over time like bulk assignment.
What other bulk actions are you looking for? Would love to hear more so we can incorporate into future iterations of this feature!
Hi @cambria So filtering conversations is a little better now, but the date filter is crazy, and the bulk options are sparse.
Can you just change that filter to manually entering the date range and/or setting an older than x days or newer than x days. This is crucial beacuase we want to delete messages older than x days.
and in your filter can you add a search for a contact (perhaps by email address / email domain).
In terms of bulk changes the most imortant are; bulk delete, open, close, assign, move (e.g to spam).
Bulk assign to an assignee.
Also, the Knowledge Base regarding Inbox Settings is out of date.
This is such a bug bear of ours as it is a massive waste of time, which is not great when you have a small team and you're trying to be as efficient as possible! You can already bulk select and mark as spam, so why not be able to bulk select and assign?!
It's absolutely nonsense and unprofessional to have no mass selection tool by using filtration field to arrange unwanted email incoming day by day (like unuseful Linkedin or fb or tw notifications) — to delete them at one step, at single action.
I just want to
1. filter by 'from:linkedin.com' as I can do that in Gmail UI — looks and works professional
2. tap `Select all`
3. see how much
4. make an action 'Delete'
It's crazy, in the GDPR era, not to have a simple way of bulk-deleting emails. I have several thousand I need to get rid of, and the option is either to ditch Hubspot and delete the account or wait for the Hubspot team to understand that this has to be a key priority.
I wonder what comes first...?
I add my voice to this issue. The system is very cumbersome for this issue.
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