Bulk Editing Conversation Owner

[dranyamnod]

Request:

Enable the ability to bulk update Conversation Owner within an Inbox, whether it's for an Open or Closed Conversation

Who (what type of role or team) is the feature for?:

- Any person or team that would be involved with managing or support a Conversations inbox.

What is their goal?

- Easily change ownership of conversations (both open and closed) to support when a person leaves the company or transitions to another team and will no longer be managing the conversation.

What value will this add?:

- Ultimately saving time and resources for something that appears should be an existing feature.

• Are there examples of other places or products that have this feature?:
  • I'm sure SalesForce or other CRMs would allow for bulk editing an Owner field.