Bulk Delete Emails logged

ROlson

You should have the ability to bulk delete emails logged to the CRM. 

 

HubSpot Updates
Delivered
December 02, 2025 01:05 PM

January 21, 2025 09:55 AM

I'm so pleased to share this is now Live "Perform a restorable delete from the object index page" to all portals! Thank you all for your feedback through this process. We hope the index page makes cleaning up your data easy, and unlocks even more ideas for how to optimize your CRM. 

January 16, 2025 03:57 PM

Hi all! It's not quite live to all portals yet, but we're close 🙂 @ClaireRaymond it's the same process as bulk managing other CRM objects, so you can follow the instructions here: https://knowledge.hubspot.com/records/delete-crm-records#perform-a-restorable-delete-from-the-object-index-page That KB will be updated once we're rolled out to all customers!

December 10, 2024 08:37 AM

Hi all! The beta is now public, so you do not need to request access. A super admin can opt your account in by searching for "Emails index page" in Product Updates and clicking Join Beta. https://knowledge.hubspot.com/account-management/opt-your-hubspot-account-into-a-public-beta-feature#opt-into-a-public-beta-feature

November 27, 2024 12:39 PM

Understood, thanks for sharing @CCRyan ! I know it's not ideal, but the Global HubSpot Search supports searching email bodies: https://community.hubspot.com/t5/HubSpot-Ideas/Search-Body-of-Emails/idi-p/358791 Might help patch the gap a little.

November 21, 2024 02:22 PM

Hi @CCRyan, no current plans, as the limitation is with the wider CRM (it's not possible even with our APIs). Can you tell me some more about your use case? I can pass the feedback along!

In Beta
October 31, 2024 12:43 PM

Hello all! I'm so excited to announced we have a Private Beta for the Emails index page, which will allow you to perform bulk actions, such as deletes, on email engagements. If you are interested in helping us test this out, you can request access here: https://app.hubspot.com/l/product-updates/?update=13961217 . We are prioritizing the requests of customers who currently need to perform bulk deletes. If you are in that position, please send me a message here on the community so we can connect about your use case and get you access 🙂 

In Planning
July 18, 2024 03:47 PM

Hi everyone! I'm very pleased to share that a solution for bulk management of email activities, including deleting, is In Planning! Stay tuned for updates

June 25, 2024 11:19 AM

Hi @TStaelens7! We're planning our next quarter right now, so I should hopefully have an update to share in a few weeks 🙂 

Being Reviewed
February 26, 2024 03:36 PM

Hi everyone! I am updating this idea to Being Reviewed as we consider if we'll be able to deliver it this year.

74 Replies
SWilliams8
Member

Yes I agree this would be very handy and keep the activity log much cleaner! 

MLajoie
Member

Agreed.  This would be a useful to have.

EmilyHartzell
Member | Diamond Partner

TOTALLY agree!!!! 

PRead
Member

This is a no brainer (and currenty really annoying). I'm the newbie at my startup and have been pushing data cleanliness in recording outgoing emails - only to find that some records are now competely bloated. With the current 'single delete' it's going to take days of work to rectifiy.  

KcChano22
Participant

need to a solution like this in HubSpot please = PLUS 1

ELehtonen
Member

This would be great!

KPak
Contributor | Elite Partner

100% agree, this is quite critical when Companies forget to add an email/domain to the never log, and you save a large amount of sensitive data. Being able to bulk delete email activity (by date or email) would save so much time. 

ASuvorava
Member

+1 
filter by domain

AndrewinKC
Contributor

This would be a nice feature to have available to system admins!

MZapatero
Member

Bulk deleting activities, or the ability to update them via an import would be SO beneficial when anyone is switching CRMs. I am currently experiencing this. I imported meetings from our former CRM and there was an error with the formatting of the start and end date/time, but it still imported everything and now to fix it, I have to do it manually, 1 by 1, which is incredibly time consuming. 

ClaireRaymond
Contributor | Gold Partner

Upvoting this please.

We had a client accidentally log confidential emails over a long period of time, and they had to go into each contact/deal/company record and manually delete each one. Horrible user experience!

 

Also seems crazy that you can't delete logged meetings (pulled in from Gmail calendar) from a contact or user record.

We ended up deleting the contact to clear all data, but they still showed up in reports for that user.

Gretchen
Participant | Platinum Partner

This is definitely needed. It could be limited to Super Admins if need be. There are a number of use cases where you need to bulk delete email activity without deleting the contact record.

HCoelho
Member

I agree this is greatly needed for many reasons.

RLMuniz
Member

So we are all saying this is a good idea.  What is the next step Hubspot programmers?  

kfavaloro
Participant

Has there been any updates on this?

MTBCybermaniacs
Member

How in the **bleep** is this not an available option? I am literally blown away by how good hubspot is at some things... but appears to ignore some super essential database and CRM requirements for small companies and enterprises. To be honest, not being able to do this could be a violation of a clients right to control their data in a secure way. Who should be contacted in the legal group at hubspot to get some traction on this problem?

NBrückner
Member

very much agree!!

 

we have thousands of mails blocking our work because we manually have to delete 100 of spam messages at a time (and leaving the page and coming back and do the same because the search function doesn't automatically update) in order to find the mails we actually want to answer

DMelton2
Member

TOTALLY AGREE!!!!!

JJoseph19
Member

+1! Need that feature!

SeanB_407
Contributor

Why is this not a thing yet?