HubSpot Ideas

ROlson

Bulk Delete Emails logged

You should have the ability to delete an email directly from the activity Feed and there should be a way to bulk delete emails logged to the Activity Feed. 

 

17 Replies
DarlaM
Participant

Yes, I agree with this! It would be helpful to delete emails, tasks, meetings in bulk if necessary. We are moving over from a different CRM so there are some things I've come across that I need to delete in Hubspot but I have to do it one at a time. 

NOng
Member

Great idea!

JRoux4
Member

Yes please!

jlariccia
HubSpot Employee

Hey team! As a HubSpot support specialist, this would be a very beneficial feature for our customers to have. I get asked about this every month or so, and agree with the previous comments that this would be a highly useful tool to have. Thank you! 🙂

arruiza
Member

Hola, Estoy totalmente de acuerdo con esta idea. Para nosotros es muy importante poder eliminar de forma massiva emails registrados. Ahora se gusrdan emails que no tienen que ver con la gestión comercial del cliente y es vital poder eliminarlos si queremos que la ficha del cliente sea útil. Ahora solo se pueden eliminar de uno en uno y confirmando la eliminación y eso es una tarea muy costosa en tiempo.

Lucid
Participant

Totally agree. If I have sensitive emails which were not deleted previously this informaiton now is shared with other users who should not have this information. In fact a good way to achive this is to have the ability to BLOCK/FILTER out logged emails between users. So one user cann't see emails from the other. We share contacts for various contracts and it is useful to have this information partitioned and keeps mmy office compliant.

BWilliamson8
Member

Yes! Bulk deleting would be very helpful. 

RCrawford
Participant

This is an highly needed feature.  Especially since every user can view these activity feeds and email logs, there needs to be a method for bulk administration.

NEdanHarel
Member

I think this is a MUST and if asked, one of the weaknesses of this system.

JBradford1
Member

Just wanted to say that this would be super beneficial! Just had a customer who removed their old email as a connected email account and wants to delete sales activity that was associated with that email so that it's not on record anymore. At the time of writing this, they would need to go through each contact and manually delete each activity that is associated with the old email address.

SBreer
Member

Being able to bulk delete emails is a capability we need.  Confidential inforamtion has been recorded in our system that we want to delete from over a year.  There isa lot of it.  It should be possible to delete all of the email that are logged in one contact.

julieclarkebush
Contributor | Diamond Partner

Nothing like the fire drill that happens when the new GM realizes HubSpot is logging their internal emails. Please make this easy to manage. The GM already dislikes HubSpot. This is making it worse. It's our fault, but help us fix our mess or help us from hurting ourselves. 

JAndrews9
Member

We need this functionality in order to comply with our SOC 2 Audits and email retention policy in our SOPs. Please help!  Nothing like a firedrill when managemnt notices we are loggin all emails on the platform. HELP!

EBrown4
Participant

Yes please - so often a staff member accidentally logs personal emails and it is a chore to go through and manually delete each message.  We have many clients in this business that are contacts/friends of staff members.

HLaing
Member

This would be an awsome addition to Hubspot! I'm currently deleting spam emails in my inbox, in which I have 7,000+ of. Through the inbox view I am only able to delete 100 at a time, meaning I now have to go through this process 70 times rather than deleting all 7,000 emails, once. 

corbius
Participant

I second that!

BSong
HubSpot Employee

I agree with this idea, there are times when sensitive information exists in several emails across multiple records and having the option to bulk delete emails/attachments would help greatly