Bulk Delete Emails logged

ROlson

You should have the ability to bulk delete emails logged to the CRM. 

 

74 Replies
CCRyan
Participant

Hi @hroberts are there any plans to add Email Body as a field eligible to be added to advanced filters?

hroberts
HubSpot Product Team

Hi @CCRyan, no current plans, as the limitation is with the wider CRM (it's not possible even with our APIs). Can you tell me some more about your use case? I can pass the feedback along!

CCRyan
Participant

Got it.  I'd love to have a way to search based on email content.  Every once in awhile, for example, we offer pricing to a prospective customer.  I'd love to be able to search emails from everyone involved to make sure we're not retrading on an offer by mistake.  Those pricing discussions often happen inside an existing email thread (so I can't always search the subject lines for "pricing", for example), so being able to search body content is key.

hroberts
HubSpot Product Team

Understood, thanks for sharing @CCRyan ! I know it's not ideal, but the Global HubSpot Search supports searching email bodies: https://community.hubspot.com/t5/HubSpot-Ideas/Search-Body-of-Emails/idi-p/358791 Might help patch the gap a little.

EliseB
Member

Bonjour, 

J'aimerais avoir accès à ceci : https://app.hubspot.com/l/product-updates/?update=13961217&_gl=1*c5660r*_gcl_au*MjEyMjQyNzA0Ny4xNzMz....

J'ai besoin de supprimer des mails en masse sur Hubspot, dites moi que c'est possible svp ! 

Merci d'avance pour votre aide.

KC9203
Member

how do I get access?

hroberts
HubSpot Product Team

Hi all! The beta is now public, so you do not need to request access. A super admin can opt your account in by searching for "Emails index page" in Product Updates and clicking Join Beta. https://knowledge.hubspot.com/account-management/opt-your-hubspot-account-into-a-public-beta-feature...

SkeeStylus
Top Contributor | Platinum Partner

Looks like this is OUT of public beta and now LIVE.  Swift work here @hroberts !

ClaireRaymond
Contributor | Gold Partner

Really exciting that this is now live.. is there a Knowledge Base on how to do it? 
I've had a look around but couldn't see anything.

Thanks!

hroberts
HubSpot Product Team

Hi all! It's not quite live to all portals yet, but we're close 🙂 @ClaireRaymond it's the same process as bulk managing other CRM objects, so you can follow the instructions here: https://knowledge.hubspot.com/records/delete-crm-records#perform-a-restorable-delete-from-the-object... That KB will be updated once we're rolled out to all customers!

SkeeStylus
Top Contributor | Platinum Partner

Thanks @hroberts I was looking for the Knowledge Base article.  It wasn't linked to the Product Update alert. 

hroberts
HubSpot Product Team

I'm so pleased to share this is now Live "Perform a restorable delete from the object index page" to all portals! Thank you all for your feedback through this process. We hope the index page makes cleaning up your data easy, and unlocks even more ideas for how to optimize your CRM. 

SNealy
Member

This is huge and really saved me last week. Great Job!

hroberts
HubSpot Product Team